GoDaddy Review – Why Does Everyone HATE on GoDaddy? [2019]

Updated : Sep 19, 2019 in Articles

GoDaddy Review – Why Does Everyone HATE on GoDaddy? [2019]

So, I bought a new GoDaddy plan, put it
through a bunch of tests and if they’re gonna be bad they’re gonna be bad but
let’s see how they actually performed. GoDaddy is one of the biggest and
best-known web hosting companies in the world. However, in recent years everybody
seems to hate them. Why is that? Well, let’s take a look here. The GoDaddy
website claims that based on TrustPilot reviews their service is rated at the
very respectable 9.1/10 5 stars out of 5 stars based
on 857 reviews (Updated to 1138) outstanding performance. However, if we
would actually visit their TrustPilot page it’s rated 2 stars out of 5
with over 3000 reviews almost as if GoDaddy is tricking people by
cherry-picking only the best reviews. Maybe that’s why
the public hate train on GoDaddy is so rampant. They seem to be full of these
little marketing tricks that deceive their users but that’s only one side of
the coin it gets much more interesting so keep watching. So, about that
Trustpilot example that I just gave you well sorry to say but it was completely
fake, I simply tricked you. I showed you the UK version of the GoDaddy website
while showing you the US reviews. If we would visit the UK reviews we would see
that the reviews are perfectly fine and GoDaddy didn’t lie at all. Okay, but what
was the point of all of this why did I trick you in the first place? I simply
wanted to show you how easy it is to form someone’s opinion, make quick
assumptions and spread baseless information. If you would search Google
or YouTube for GoDaddy reviews everyone seems to absolutely hate GoDaddy.
But GoDaddy still has the largest user base out of any web hosting company
actually according to Datanyze GoDaddy owns roughly around 18%
of market shares in the web hosting business. For just one brand
that’s insane. I couldn’t find a source of how Datanyze got their test results
so let’s take it with a grain of salt and use this number as the ballpark
measurement but that’s still a lot of people that use GoDaddy and why do they
do it if it’s terrible? Well, when a company starts
universally trending as good or bad most reviewers will try to keep that trend.
Because, if everyone says it’s bad and you say it’s good you’re at risk of
damaging your brand. People might assume the company just paid you to say those
good things about them. But enough of speculation and what other people think. I
base my reviews on cold hard data, tests and facts. So, I bought a new GoDaddy plan
put it through a bunch of tests and if they’re gonna be bad they’re gonna be
bad. But let’s see how they actually performed. I’ve set up an up time monitor
to see how often my website goes offline I’ve let the test run for one week and
the results were pretty much what I expected from a seasoned expert in web
hosting. My website didn’t go offline at all not even for one second during the
whole week. Response times were also consistently low averaging around 365*
milliseconds. For reference, most other hosting companies I test average around
500 milliseconds or more so 365ms is a really good result.
GoDaddy passed my stability test with flying colors let’s see how they perform
in terms of loading speed. I’ve used GTmetrix for this and no surprise again
GoDaddy was fast. My website loaded in just 1.2 seconds on average. For
reference anything below one second is incredible anything close to one second
is considered excellent. My website also got in 97% with PageSpeed and 76 % with YSlow. But the loading time metric is much more important when
testing web hosting providers because the YSlow and PageSpeed scores depend
on the template, layout and content of your website. My last test was using BitCatcha. I wanted to see how GoDaddy performs internationally and if users
from Asia or Europe would see significant slowdown in the loading
speed. The answer was no, GoDaddy scored an A+ meaning my website loads fast for
everyone around the world. Overall, I’m very happy with these results but how
much will this performance cost you in general it is known that GoDaddy is
expensive. They overprice everything and they keep shoving
useless features in your face until you cave in and buy them for an absurd
amount of money. However, recently they’ve been turning it around with some great
promotions. For example, if you use the links in the description down below you
can get web hosting for just 1 dollar a month. You also get a free domain
currently that’s the cheapest one-year plan you can get anywhere for comparison
let’s use SiteGround and Bluehost one-year hosting with a domain name from
GoDaddy will cost you $12. Bluehost charges $71 and Siteground would cost
you $63. Oh and also the previous king of cheap and reliable web hosting, has just been dethroned by GoDaddy. Because, one year plan with a
domain name from Hostinger costs 38 dollars while GoDaddy
offers the same for 12 dollars. The king is dead, long live the king. While
the promotion lasts of course. Before we continue a quick disclaimer: I want to be
super transparent here and mentioned that I support myself and the channel
from affiliate links. These videos take a large amount of time and resources to
properly test, script, film and edit. All of this is possible because viewers like
you use the links below when making their purchases. If you use the link in
the description you get a discount and I get paid a commission. It’s a win for
both of us. So, if you find my content helpful consider using the links below.
Now, back to the review a big downside of this 1 dollar per year plan is that
after the first year you’ll see a noticeable bump in price. However, if you
don’t like GoDaddy after the first year you can always switch to another hosting
provider and talking about switching GoDaddy gets a lot of slack for their
renewal prices being unreasonably high. But if we would actually check and
compare the prices to other huge hosting providers we would see that the prices
aren’t actually that bad. The price of GoDaddy renewals is exactly the same as
Bluehost and actually lower than SiteGround.
And the cheapest GoDaddy plan gives you from 2 to 10 times as much stuff as
other providers. 99% of people will probably never even come
close to using that much. But hey it’s there if you need it and people
generally like big numbers. That being said it is absolutely true that GoDaddy
loves shoving absurdly priced add-ons in your face at every corner. I call this
technique the noob trap. The way the noob trap operates is very simple. You find
people that don’t know very much about web hosting and you sell them features
they don’t necessarily need for an absurd amount of money. So, I propose this
let’s play a quick game of spot the noob trap.
I’ll count every single time that GoDaddy tries to offer me something I
don’t necessarily need for a large amount of money. Well, if you’re ready
let’s go. Our starting total is $12 let’s see what
we end up with and we’re off website backups to protect my hard work
absolutely let’s buy that, ooh essential website security well if it’s
essential let’s get that. Do I want to keep my visitors safe? Yep. Get in here
SSL, oh now we get to register a free domain. Get found on Google? Of course I
want to get found on Google, add that to the cart. Matching domains? Well, I guess… I
don’t want anyone impersonating me so add that to the cart as well. Is that all?
Wait! My domain is still not private, I need that as well, more privacy? Let’s goooo! The main takeaway from this is that
GoDaddy prices aren’t actually that high. If you buy smart and only add things to
your cart that you actually need. Because, charging 7 dollars a month for SSL
certificate is actually criminal. I’ll make a video showing how to get an SSL
certificate for free because yeah you don’t have to pay 7 dollars a month
you can do it for free yourself. So, make sure to subscribe to know when that
video comes out. Moving on, let’s talk about some GoDaddy features. Do they
offer one click WordPress installation? And do they offer professional looking
email accounts? Yes to both, but you will have to buy the email accounts
separately. Unless you use the links in the description that hook you up with a
super sweet deal because this offer also includes one-year emails for free. Crazy
good value. And the one-click installation from GoDaddy is actually
one of the better ones I’ve seen in the industry not only it automates the
WordPress installation itself. It will also set up a professional-looking email
account for you and the GoDaddy user interface in general is very clear and
beginner friendly after your purchase is complete. You will be asked if you want
to create a WordPress website, then you’ll be able to create your login
details, a feature I really like about GoDaddy is that they automatically
create a professional email address for you during the installation. Once this is
finished your WordPress website is live GoDaddy has also set up a wordpress
wizard to get you started faster. Supercool on their part. You can select
the basic information for your website like: your website type, title, industry
and fill out the contact forms with your own contact details. Then you can select
and edit a theme right of the bat, no installation required. Another notable
feature is their website builder that you can use for free. But, it kinda
operates separately from the GoDaddy hosting. It’s a bit weird but that’s a
topic for another video. And, if you want to know how to make a website from
scratch I actually have a guide for that that you can find right here. I use
Hostinger for the example but GoDaddy works just as well. So, everything that we
just looked at seems to be great or at least okay-ish. So, why the hell
are people so angry at GoDaddy? And why does it generate so many bad reviews?
Well, let’s just say that they employ a lot of these less-than-honorable
strategies that tend to leave a lot of people angry. We can take a look at a
couple of them right now. A major upset especially if you don’t know this prior
to buying is their refund policy or the lack thereof. Because, 9 times out of
10 you can forget about getting your refund. If we would scroll down through
their Terms of Service and get to the juicy bit. There’s this vaguely written
line “If a hosting service has already been performed then it is non-refundable
if not yet performed eligible for a refund within 30 days of the date of
the transaction.” Confused? Yeah, me too. Kindaa… What I think it
means is that if you buy a hosting service from them and don’t use it at
all you can receive a refund within 30 days. But as soon as you host a website
on it you can no longer receive a refund. So, you need to host your website to
determine if you like the service but as soon as you host your website you can no
longer receive a refund. You see how there’s a problem and why it might leave a
lot of people angry? In the web hosting industry we like to call this “A dick
move.” There is also no email support and the chat support the do offer is hard to
get hold off. The worst part is that they tease you about it. Like, “Look it’s right there! Just,
click it, come on click it, it’s right there!” But it doesn’t work. On the bright
side they do offer phone support in 51 different countries if you like phone
support you’ll love GoDaddy but me personally I’m not a phone guy, I’m
actually terrified of talking on the phone and every time I try to reach
support through the phone it goes something like this. Yo Emit, by any
chance have you made that phone call yet? Yeah… No. I’ve actually did you one better
and I’ve sent them an email. Oh my god not this again. Just call them please
just call them. I’ll actually send them another email to signify how important
this is to me so they respond faster. Dude pick up your
phone and call them how hard can it be you just press the little numbers and it
rings. You know what it’s not even that big of a problem
I can actually Google and probably fix it myself. Also, are you wearing
sunglasses inside? How is that even relevant, these are the only props I have
right now. And, that is true these are the only props I have right now. But all
jokes, memes, goofs and gafs aside would I recommend GoDaddy? At the moment, yes. You won’t get a better deal for $12 anywhere and even when it comes to renewal prices
as we saw the prices aren’t sky high. They’re actually on par or even lower than some
other most popular web hosting providers as long as you’re smart and don’t
overpay for what you don’t need you’ll have plenty of resources and tools at
your disposal. Will your website crash and go down periodically? Oh yeah.
I can actually guarantee that because it happens with every single web hosting
provider, there is no magical solution that offers no downtime or no crashes
because if there was every single person on the planet would be using it. If this
is your first web site or you’re a web hosting beginner I do recommend GoDaddy
especially during this promotion period because in general they are very
beginner friendly, aside from their aggressive sale tactics. So, this video is
actually very special because it took me 4 redbull cans to finish. Don’t judge me!
And if you think GoDaddy isn’t for you I have the views of other
web hosting companies on my channel I’ll leave links to them at the end of this
video so I hope you enjoyed my video and I’ll see you in the next one and good
luck creating your websites!


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