Amazon Account Suspended (2020)(HINDI) (INDIA)–How to Get It Back | Appeal Letter & Plan of Action

Updated : Dec 03, 2019 in Articles

Amazon Account Suspended (2020)(HINDI) (INDIA)–How to Get It Back | Appeal Letter & Plan of Action


Subscribe AMAZING MARKETER Channel and hit the BELL icon to watch latest videos. Hi guys, you are selling on amazon and your sales are growing exponentially You are doing great business with exceptional growth. But, one day you got a mail “YOUR AMAZON ACCOUNT HAS BEEN REVOKED” And, your sleepless nights and restless days began. Myself Sorabh, you are watching AMAZING MARKETER, Lets begin !! Today we will talk about amazon account suspension. What are the reasons of account suspension and how can we re-instate the suspended account. First, lets discuss reasons of account suspension If you are selling inauthentic, fake, or counterfeit product, your account will get suspended. If you are accessing your amazon seller dashboard from multiple location, your account will get suspended. If any customer files a negative complaint or a bad review against you, your account get suspended. If you haven’t refunded any customer then, your account might get suspended. and, sometimes your account get suspended without any reasons. You try to take multiple follow ups from amazon but all goes in vain. So, what exactly happen due to account suspension first of all, your whole business comes to a standstill You won’t be able to do anything. Neither you can do any transaction nor you can deliver any package you can’t initiate any refund, even you can’t transact your hard earned money to your bank account. Your amazon account got freezed for 2 to 3 months. So, you can’t do anything at this point of time. And, amazon ask you for a POA. POA means Plan-Of-Action We will discuss the POA in detail. Also, I will show you, how you can write a great POA. I will share sample POAs that me and my seller friends have used to re-open their account. So, First of all you have to avoid all the reasons that I have mentioned for account suspension. I would like to share a specific case that has happened with one of my friend. He used to sell from Delhi but he accessed his account from Lucknow. Due to this amazon thought his account has been accessed by some one else because of different IP Address. And, his account gets suspended. From, this specific case I understood that one should access amazon seller dashboard from single IP address, same computer. Never ever access your dashboard from cyber cafe because multiple people use the same IP address. There might be chances that any seller has already been used that computer. Then, your account as well as his/her account will get suspended. so, always try to avoid these small mistakes. If any customer writes a negative feedback against you, take it positively. Accept it. Provide resolution to that customer. Never argue or try to shame the customer. Because, customer is god for amazon and we have to treat them as a god too. Listen to your customers, improve your weak areas as per feedback. Improve your product based on feedback second key observations is that many sellers sell through FBA and most of the orders get refunded in FBA. You must have faced it and most of account get suspended in FBA only. The reason behind this is when you sell a product through FBA and if customer return that product it came back to amazon ware house as per standard procedure. and, if customer returned this product due to defect. As amazon has already kept this defective product and get a new order of same product. There might be chances that it will dispatch the same product. And, second customer return it as well. so, initially you have only one unsatisfied customer but now you have two. You can avoid this scenario You should ask for return at your warehouse instead of amazon warehouse. Check whether the product is defective or not? If yes, replace it with new one and ship it to amazon warehouse. So, these are reasons and two specific cases that my seller friends have faced for account suspension. Let’s talk about Amazon POA Plan-Of-Action, that amazon expect from you when your account gets suspended. In case of account suspension, first of all don’t get panic don’t get agitated or irritated… stay calm Reason behind this is when you were writing POA then your frustration should not reflect in that letter whomsoever is going to read your POA letter he/she should not get the impression that your written this letter out of frustration. You should not be angry while writing and should not point out customer’s mistake. Don’t write anything that goes against you. What you have to do while writing POA? firstly, accept your mistake and apologize for the same. Mention the reason why this mistake has happened. Most of the time you know it that your machine is producing a defective product but still you dispatch it customers. write this issue in POA. Suppose, you manager has packed a wrong product and delivered it. Highlight that issue in POA. These are things that you need to mention in the POA. Key points to consider while writing a POA are 1. Acknowledge Your Mistake. 2. Apologize For Your Mistake. 3. Steps your are going to take for rectifying the issue. Write it down point-by-point that machine was faulty or manager has done this blunder. so, we have fixed the machine or hired a new manager. If possible, attach the images of both old and new machine . This is the new machine and we are manufacturing product from this one. Now, tell them this mistake won’t be repeated in future and list down all the precautionary measures that you are going to take. I am very sure your account will get re-open. Be polite in your mail. And, most importantly Don’t add or mention any emotional story in the POA. Write everything to-the point and precisely Whomsoever going to read your POA don’t think that person will get emotional by your story that he will get attached with your story and re-open your account. Amazon people are straight forward so write to-the point. Like this goof-up has been happened… we are apologized for this… and these are the precautionary measures so that same won’t repeat in future. I have added a sample POA in description box. You can use this POA to re-open your suspended account. This plan of action will not give you 100% guarantee… that your account will re-open, however… trust me, by this plan of action I have re-instated almost every suspended account of seller friends. Thus, you can give it a try as well. If your amazon account is suspended, then, use this POA in step-by- step manner and send it to amazon. I am very sure and hopeful that your account will re-open. so, this is it. If you find this video good enough, hit LIKE !! For more online business… digital marketing related videos you can SUBSCRIBE this channel. And, tell me the reasons due to which your amazon account get suspended in and how you re-instate it in the COMMENT BOX !! So that other sellers can take benefit out of it. Rest you can let me know the problems you are facing in online business Might be I can resolute the same. Lastly, you can tell me on which topic you want a video on? So that’s it.. As always… KEEP SELLING , KEEP SMILING !! JAI HIND !!

100 Comments

  • Sir As per your e mail i was sent poa 7 days ago .but no response received from amazon . is there any hope

  • hello sir
    please share POA for Intellectual property right breach. as i copied some brand printed product and my account get suspended

  • Hello ,
    My account has been suspaneded today regarding inactully propertie and infrigment ..
    How do i do to reactive my account within in 2 or 3 days?..
    Can i use above format of POA for reactive my aacount ?.

  • Hello sir,
    I'm a buyer on Amazon and I sent you a few emails in the past and you replied to almost all emails of mine and your answers were really helpful!
    And I've a few doubts left, would that be okay if I send you an email?

  • Suspend karnewale amazon and reinstate service helpline paid service bhi amazon ventures ki hi hai to ye unka ek kamane ka jariya bhi hai…

  • Hlo sir me sirf amazon se shopping karta hu bas lekin kuch time se mera ek account closed kar diya without reason to mene fir new create kar liya par ussey bhi fayda nhi h amazon mere all accounts closed kar rha h so aap hi help karo me kese ek permanent account rkhu

  • Helo sir,
    My Amazone Account was suspended due to Adress issue.
    Some other seller account was suspended to this adress which i was used.
    After that i didnt know that this adress was suspended by Amazone and i used this adress.After changing my adress suddenly i got a msg that your account was suspended for adress issue.
    How i Activate My account.

    Plz help me

    Mail me [email protected]

  • Sir my Amazon account is suspended due to brand infrigment . How ever those products are not branded products and generally available in electronic market in Delhi. Can u suggest how can I reactive my account.

  • Hi,
    My amazon account is deactivated in 3 Asin but most of sellers are selling under in same Asin. So how it's possible and his don't send me any type warning message ya notifications. So tell me now what I'm doing for reactivated my amazon account, provide me best ideas and solutions.
    I'm waiting for your reply here.
    Thanks.

  • Plz help sir my account suspended because of late shipment . EASYSHIP not pick up on perfect time slot . And buyer has written I gave fake product but I gave sell so many order no one has say I gave duplicate

  • Hi sir mera naam Ajay hai mene kuch mahine pehle amazonseller account create kiya tha 3 mahine baad authenticity ki wajha se wo suspend ho haya uske 3 mahine baad mene ek aur seller account create kiya jisme mene new (mobile number, email id, gst,) but internet connection aur shipping address same hone ke karan (related account me show ho gaya) ise bhi suspend kar diya
    Sir ek question hai mera,
    Me ek aur new seller account creat karna chahta hu sir aap kuch ray dijiye ab mujhe kin kin baato ka dhyan rakhna chahiye aur kya me apni wife ke gst se amazon account create kar sakta hu (electricity bill, aadhar,) same address par hain jo pehla account suspend hua tha amazon ka

  • hello sir
    I need your help my amazon account suspended for inauthentic product please help me how can i reactive my account

  • Sir Mera account mapped listings ki Vjh se suspend ho gya h m bilkul new hu to Kya sir Aap Mujhe ik plan of action bna le send kr skte h

  • hello sir mera acount suspend hochaka hai but mere acount abhi new hai abhi to mai ne kuch bhu list nahi keya

  • Hi sir thanks.

    Sir my seller account suspended due to intellectual property right claim.
    I have no invoice and no authorization letter.

    Please help us.

    How to open account.

    Poa already send 5 times

  • Sir Do u know any SPN who can reinstate amazon seller account suspended due to infringement. Please let me know if you have any information.

  • Hi, my Problem is. i was suspend after Registration. i send all the papers but Amazon suspend me continue. can you help me?

  • Hello sir Mera account suspend Ho Gaya Hai Karan Maine galat product listing kiya tha Ab Main Kya Karna chahi hai kya aap mujhe bata sakte ho planification kaise likhna chahiye please help me

  • Sir
    Mera account suspended reason alag hi h.
    Sell start bhi nai hui thi.
    Bs ek ek do listing other brand ki copy kr li account suspend ho gya.
    Sir please ek POA create krke btay.

  • Bhai mera account inauthentic ki vajah se suspend ho chuka hai please sir help karo
    Please please please please please

  • 👉 http://bit.ly/2wTbkVv – Complete Guide to Reopen Suspended Amazon Seller Account

    The biggest challenge that we all sellers face today is “How To Reopen Suspended Amazon Seller Account”. Fortunately, the suspension is not the end of the world. So, refer this complete guide of Amazon seller account suspension and step-by-step process to get it re-open. 👍👍

  • Hello sir mera Amazon seller Account suspend ho gaya hai resion related account suspended please help me reopen account

  • Hello sir.. Sir mene new account open kiya h… But direct hi suspend ho gya, jabki vha pr mene koi bhi selling nahi ki hui h, and na koi bhi product upldoad ki h. Mene Account open 28/6/2019 ko kiya tha… So please help me

  • SIR i had register new account from a new laptop but my account became deactivated after 30 min …….stating reason that u had used multiple accounts to sell on the site

  • dear sir mera amazon usa account suspend hua hai due to late dispatch and india ka account safe t claim may same image kay karan please help me 7014394326

  • Dear sir, My Amazon account is suspended due to customer complaints which were damaged in transit. Now they are asking for authority letter for my products which are imported, I can't provide them but I can provide them invoices of the same. Can you please help me with this issue?

  • Sir mera toh 1 saal Ho Gaya Maine messg. Bhi likha aur kuch employees ko call bhi Kia but Abhi tak kuch nahi hua

  • Sir, i m new seller. My account suspend reason inauthentic product. Mere paas invoice, authorise letter hai. Maine POA send kya but mera account reactivate nahi ho rha. Sir main kisi
    professional ki help laina chahta hoon.

  • sir humara bhi ac suspend ho gya h reason mera ac 3rd party ki help se banwaya tha so usme uske no add the is wjeh se a.c suspend hua h humne kafi bar saller sport team ko mail bhi kia h but abhi tak resolve nhi hua h me asa kia kru ki ac mera reopen ho jaye

  • Hello sir my account was suspended within 10 minute after one mapping. Amazon is demanding invoice but i dont have any invoice. Please help me

  • Hello sir, i am a amazon seller, sir mere seller central me ye notification a rahi hai,
    "Your account is at risk of deactivation,
    Your Order Defect Rate is above the target 1%" Sir plz help me ki ab kya karu,
    PLZ REPLY SIR

  • Dear sir

    Pehle to thanks

    Mene ek Amazone par naya business start kiya tha 2 din me mera Account suspend ho gaya
    Problem khali yahi tha ki stock list me me ne other brand ke stock add karliye the ab kya karsakte hai sir baki koy problem nahi tha

  • Hello Sir
    We are a new seller of Amazon but account Suspected Intellectual Property Violations please help me call me 9092240783

  • We had upload Zebronics products after getting GTIN approved but as soon my first order came there had blocked our seller panel please help us to open our account call us 9092240783

  • I newly opened an amazon seller account. Mistakenly I opened professional account while I had to open individual account. I magaged to change it back to individual account, but I was charged 30 for professional account which I haven't used that account yet. On top of this problem, my seller account was suspended because of a reason which is not clear to me. please advise, how can I get my fee back and how can I reopen my account.

  • mene kisi or ki listing me product list krdiya tha usme or bhi sellers the but mera account suspend ho gaya or mujse bill mang rahe he or chain of supply bhi pr mere pass dono me se kuch bhi nhi hai because mene open market se product liye the or na hi mere pass koi mail ayi thi ki product ki listing hata lo or mere dost bhi same product sell kar rahe the but mere sath hi hua aese help me

  • Hello sir
    My account suspended for reasen of listing of phillips led. I am sending for original purchased bill. But amajon does not open of my account. Ple solve this problem

  • my account has been suspended for inauthentic 3 product.i have no invoice.but they want me to show the invoice..please help me.i need proper solution.

  • Hello Sir, My Amazon account has been suspended. The reason is "Related Account". I don't have any other account. Please let me know how to reopen my account. Thank you.

  • Sir Mene product lisht kardia hai..Uske prise thak hai,bulet point description sub kuchu tik hai lekin order nahi a raha hai..to sir kyse amazon pe trafik laye,,kyse and kare..abi to muje bye box nahi mila..to kyse facebook ya others pe product add kare

  • we are facing suspension .we listed our products which product was already listed with amazon they demand authorization and invoices we submitted but they regret and said it's not sufficient then after there was no reply please tell us how to could we reopen the account.

  • Thankx amazing marketer team,
    After watching your video and reading article that you shared on your website, I applied for Amazon account reinstatement. And after a 2 year long fight finally my problem is solved, account finally activated… Thnx again.

  • Sir Mera Amazon Account Suspend kar diya gaya hai, aur Reason me Late Dispatched kaha gya h aur Item inauthentic keh raha hai, ab main kya karu

  • Sir please help me to remove the restriction from the account which was deactivated due to Brand Infringment. I have already shared the mail with you sir

  • due to Ayodhya conflict there were orders which were shipped late due to network was not available in Jaipur and i was unable to schedule the order and now account is showing at risk so late shipment rate increase up to 7.25%
    please suggest how can prepare an effective POA.

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